Shipping Policy

Shipping Information:

 

At Xsintric 1's, we work hard to bring you beautiful, curated pieces directly from our warehouse. We’re committed to delivering your orders quickly and efficiently. Please review our shipping policy for details on rates, processing times, and more. Please note that some of our items are shipped directly from overseas, which may result in longer delivery times. We appreciate your patience and understanding!

Processing Time

  • Orders are processed within 1-5 business days (excluding weekends and holidays).
  • Once your order is shipped, you will receive a confirmation email with tracking information.

Shipping Times

  • Standard shipping is within 7-12 days after processing your order.
  • Due to our partnerships with global suppliers, delivery can take up to 10-25 business days, depending on your location.
  • Please allow additional time during holidays, high-demand periods, or for unforeseen customs delays.

Order Updates

  • You can track your order using the tracking number provided in your shipping confirmation email.
  • If you haven’t received your order within 30 business days, please contact us at [email address] so we can assist you.

Shipping Rates

  • Shipping costs will be calculated at checkout.

Customs, Duties, and Taxes

  • Any customs fees, duties, or taxes required by your country are the responsibility of the customer.

Damaged, Lost, or Delayed Orders

  • If your order arrives damaged or has not arrived within the estimated timeframe, please contact us at [email address]. We will work with our suppliers and shipping partners to resolve the issue as quickly as possible.

Pre-Orders and Backorders

  • Some items may be on pre-order or backorder due to high demand. In these cases, we will notify you of the estimated shipping timeframe at checkout.

Contact Us
If you have questions about your order or shipping times, please don’t hesitate to reach out to us at support@xsintric1s.com.

Thank you for shopping with Xsintric 1's! We’re thrilled to provide you with unique styles and appreciate your support and patience as we deliver your special finds.